Consequences of (in)visibility for platform workers

Absztrakt

Leonardi & Treem (2020:1602) argue that while digitization, digitalization and datafication afford a massive increase in the behavioral visibility of actors, academic research needs to better examine, how transparency and visibility are performed, managed and evaluated in organizations, not forgetting the important role of connectivity in these processes. Visibility can create digital trust between strangers. It is of interest, how algorithmic systems mediating visibility become embedded in the networks of people and existing systems that make use of them, and with what consequences. For understanding the processes of visibility, qualitative and ethnographic research is needed.