Can We be Satisfied with What is Obligatory?

Focusing on the Satisfaction Results of the Training System for Public Administration

  • Darida Zsuzsa
  • Józsa László
doi: 10.32575/ppb.2019.3.2


The significance of the education of the employees in the public sphere has been increased in the last decades.  The most important task of the human resource management in the public  administration has become the selection of competent employees, as  well as the refreshing of the  knowledge of the employees. A  national training system for the work  force in the public sphere, which  enables the improvement of the civil  servants’ knowledge, was introduced  in Hungary on 1 January 2014, which is  the first 4-year training period. It  ended on 31 December 2017. I  monitored the results and the practical  experience of this 4-year  period that was conducted with a  questionnaire survey based on a  sample of 1,000 respondents. The  present study shows the results of the  contentment research of the civil  servants referring to the different  forms of training. The results of the  research draw the contentment  markings of the civil servants based on  11 factors. 


e-learning contentment research training public administration education further education system research leader training


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