Competency-based Approaches to Individual Performance Assessment in Law Enforcement Agencies

Abstract

Individual performance appraisal plays a prominent role in improving the effectiveness of public administration and law enforcement organisations, but achieving objectivity and transparency in the system poses practical challenges. Previous research has highlighted the difficulties arising from the subjectivity of appraisal systems and the complexity of competencies, but concrete steps for improvement are often lacking.

The aim of this study is to compare the Hungarian police performance evaluation system with the Basic Competency Examination (CPE) system, analyse its competency-based approach and make recommendations to increase its objectivity and effectiveness.

The study is based on a comparative analysis of current national and international performance assessment systems. It compares Hungarian competence measurement and assessment systems based on the literature. It analyses and summarises existing practices and lessons learned from them by including examples from the international literature.

The analysis revealed that a clear definition and separation of competences improves the transparency of the assessment process. Detailed feedback and individualised development plans increase employee satisfaction and development. Methods from international practices, such as behavioural observation and constructive feedback, can help to improve national systems. The use of modern technological tools can also help to make the appraisal process more accurate and efficient.

In order to improve police performance evaluation, it is crucial to define competences precisely and to make the evaluation process more objective. Collaboration between managers and staff and regular review are essential for the effectiveness of the system. Future research could examine the impact of the development process, particularly in the area of integrating technological innovations.